When you consider the traditional telephone system, you think of desk phones and server room to accept incoming calls. Also, it requires a bunch of lines to connect the servers to each analog phone, resulting in a maze of cables across the office. AOS offers a quality IP phone system to offices that can solve this problem. The server is cloud-based, and you don’t need a server room inside your office. You could easily accept the calls using an internet connection. The IP phone runs using VoIP technology and so you can make or receive phone calls using any type of internet connection.
The important thing that you should consider when you’re a small business is budget. You don’t need to pay a huge amount for accepting business calls. IP phone system stands out, and it can provide the best call center solution. It is cheaper than the traditional methods. You don’t need any brand equipment to start using the network. If you’re using a wired-in phone network, then you can understand how unreliable it can be.
An IP phone system is more reliable, and you’re only reliant on one thing that is an internet connection. Even if the internet goes down, you can still make calls. You can use this system constantly up and running by diverting calls to voicemail. IP phone systems cater to remote workers. You’re able to add their business cell phone number to your IP phone system.
If you’re using a traditional landline system to take calls, you’re likely frustrating your customers. It is not great for great customer service. However, you can use an IP phone system to make as many calls as you want.